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To change your Blue Password:
- Go to ami.creighton.edu
- At the AMI login screen click the Forgot BLUE Password link.
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- Enter your NetID (abc12345)
- Next click Search.
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- Next select the method you would like to use to verify your identity. (Personal email / text or security questions.)
- Note: You must have previously set up your mobile device to use the text option.
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- On the verification Step #2 screen, check to see that your method of verification is correct and click Continue.
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- Retrieve your verification code from your personal email or mobile device and enter it in the Code text box.
- Click Validate.
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- In Verification Step #4, you will receive confirmation that your code was correct.
- Next click Continue.
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- Next you will be presented with the Change/Set Blue Password screen.
- Review the password rules and enter a new password in the New Blue Password box.
- As you enter your new Blue Password, an indicator will signify the password strength.
- Re-enter your new password and click Change/Set Blue Password.
Note: The full password requirements are listed to assist you.
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- A message will display to when your password is successfully updated.
- Click Continue to complete your password change.
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