Summary
Complete the following steps if you are unable to open Word, PowerPoint, or Excel documents due to the possible security risks (malware) within the document.
Body
Prerequisites / Minimum Requirements
End State / Outcome
Open Word, PowerPoint, and Excel documents after possible security risks were detected.
How to Steps
If you are unable to open Word, PowerPoint, or Excel documents due to the possible security risks (malware) within the document:
1. Open Word, PowerPoint, or Excel.
2. Click File.
3. Click Options.
4. Click Trust Center.
5. Click Trust Center Settings.
6. Click Protected View.
7. Uncheck all three boxes.
8. Click OK.
9. Click OK.
10. Try to open document again.