BlueQ-Log Into Qualtrics Support

Prerequisites / Minimum Requirements

•         User involved must have an active BlueQ user account (accomplished by logging in to blueq.qualtrics.com successfully)

End State / Outcome

•        User will find their Qualtrics User-ID (it is NOT their NetID).

•        User will be able to login via SSO to Qualtrics Support.

How to Steps

If you wish to contact Qualtrics Support online, there are two steps:

•       Log into your BlueQ account.
•       Log into Support Portal.

Log into your BlueQ account

1. Go to BlueQ at https://blueq.co1.qualtrics.com/.
2. On the Microsoft login page, enter your NetID@creighton.edu email address.
3. Click Next.
4. Enter your Creighton password.
5. Click Sign in.

 Log into Support Portal

Creighton’s Organization ID is blueq.

1.        Once logged into your BlueQ account, click the question mark icon in the top right of the dashboard.

2.       Choose one of the options available.

2.        Select Creighton University: UW.

3.         Select the support option you need, whether that is obtaining Qualtrics training or contacting Qualtrics Support, 

More Resources:

• Qualtrics.com/support has a search engine providing written technical support (Support Pages) which can be used for how-to guidance on navigating the platform. 

• XM Basecamp houses on-demand training videos, live training videos/webinars, and certification courses.  

• We have a Qualtrics Online Community as well as a Higher Education Community that serves as a place to network and collaborate with other users, keep up to date on product updates, submit feature requests, and get access to additional resources such as Qualtrics Survey Formats and webinar recordings.