Lakeside Vendors

Information on some vendors that the Lakeside Clinic uses and the person to contact when issues arise.

Prerequisites / Minimum Requirements

• None

End State / Outcome

• Guide for lakeside vendor

How to Steps

Lakeside vendors

Provides information on some vendors that the Lakeside clinic uses and the person to contact when issues arise.

Raintree

• Creighton helps users with installation (KB000810) and scanner setup (KB000961)
• All Raintree accounts are provided by the Lakeside manager.
• Any issue related to Raintree should go through Lakeside management as they are able to create ticket with raintree support.

Telesis

• Creighton helps with driver installation only (guide is provided with installation guide).
• Any other issue should go through Lakeside management.
• Global Payments Integrated
• Lakeside use Global Payments Integrated for their payment process.
• Creighton does not provide any support and any issue should go through Lakeside management.

COX

• Lakeside network is managed by COX.
• Ticket can be created with Creighton regarding network, but further escalation should go through COX.

 ·        Current Lakeside Manager: Catherine Hughes-Rose

                                               Clinic Manager

                                               P: 402-280-2246

                                              CatherineHughes-Rose@creighton.edu