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Prerequisites / Minimum Requirements
- Ability to log in to OWA (Online Web Access)
End State / Outcome
- Successfully clear Outlook, user specific or all data from mobile device.
How to Steps
- Log in to Outlook via https://my.creighton.edu and selecting 'Outlook'.
- Once inside Outlook select the Gear Icon in the top right
- Select Account from the menu on the left
- Then select Mobile Devices from the list.
- Select which device you want to remotely wipe.
To wipe Outlook only
- Click the minus icon to remove Outlook from the device.
- Select Yes to remove Outlook.
To wipe only data related to this account:
- Click the phone/erase icon and select Wipe only data related to this account which removes organization data and leaves installed apps, photos and personal information on your mobile device.
To wipe all data:
- Click the phone/eraser icon and select Wipe all data which, according to Microsoft, will delete all data on a user’s mobile device, including installed apps, photos and personal information. Once the wipe is complete, the device is restored to factory settings.
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