Can I have both a normal Zoom account and a HIPAA compliant Zoom account?

Summary

This article discusses switching between normal Zoom and the HIPAA Zoom.

Body

Answer:

  • You can switch between the two, but unfortunately it is not possible to have both accounts active at the same time. The process to switch is time consuming, so we don’t recommend switching back and forth unless there is a specific need.
  • If you schedule a meeting in one instance of Zoom and move to the other instance of Zoom and schedule a meeting for the same time as the one in the previous instance, only one meeting will take place on Zoom. The meeting that is first joined by either a host or a participant is the meeting that will take place.

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Details

Details

Article ID: 349
Created
Fri 11/10/23 11:43 AM
Modified
Mon 10/21/24 9:50 AM

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