JAMF - IPad enrollment

Prerequisites / Minimum Requirements

• iPad is Creighton purchased and Creighton owned; Personal Devices should not be in Apple’s Device Enrollment program.
• iPad is fresh out of the box or has been fully reset (wiped).
• iPad is listed in Apple Device Enrollment.
• iPad is in a JAMF pre-stage 

End State / Outcome

•   iPad is on home screen with self-service loaded.

How to Steps

The JAMF management pre-stage has been configured to turn off many of the default Apple setup screens.   After setup, anything skipped can be manually installed. 

1. Turn on iPad.
2. Press Home button to say Hello.
3. Select the language preference.
4. Select the country.
5. Select the wireless network.  On campus, Faculty & Staff should use cuwireless.
6. When an iPad connects to Wi-Fi, that information is sent to Apple.  Apple then checks to see if there is any management being applied to the iPad.
7. The Remote Management Screen will display.  It will show this is a Creighton University owned iPad.
8. Click Enroll this iPad.

9. Enrolling requires a sign in to Creighton services
10. Enter the user’s Creighton NetID@creighton.edu  and password. 
11. Click Next

12. The iPad will briefly show a retrieving configuration screen.

13. The location services selection screen pops up.
14. This is an optional setting for the user.  Desktop Engineering recommends location services be enabled.

15. Once Location Services is chosen, the iPad will display the iPads default home screen.
16. A few minutes later, Microsoft OneDrive and the self-service application will automatically install. These are the default applications.  This selection is subject to change.
17. At this point the iPad is fully setup and able to be used.

Technician setup

1. If a myIT service desk technician configures the iPad for the user, the iPad will be assigned to that technician.  That technician should contact desktop engineers and provide the name of the person the iPad is being assigned.

2. If the iPad is used for other purposes (display monitor, audio/video equipment controller), the technician should rename that iPad and not leave it via the default name.  This will allow recognizing the device is not assigned to an individual.

3. Entering the NetID will allow the iPad management system to automatically assign the iPad to the person in the management system.  Usually this information is name, email address, phone number and Position. 

 Self-Service for iPad

The self-service application is a customer facing portal which provides an application (app) selection applied directly from the Apple App store. Applications are placed into self-service by myIT Desktop Engineers on a request basis. Using Self-Service prevents the need for a user to have an Apple ID.  Self-Service prevents the need to log into the Apple App store to download software to the iPad.  Self-Service Applications have the appropriate license management settings.  This means a self-service app can be transferred between iPads.

1. The latest iPad operating systems will prompt for apps requesting to show a notification.
2.  Please allow the self-service prompts.  Click Allow.  Actual Notifications will be very few.
3. Once you allow, you must click Continue.
4. Any applications in self-service can be installed.  No admin rights or sign in is required.
5. Please take advantage of myIT Self-Service.