BlueQ Survey FAQs

FAQs for Creighton's survey tool - BlueQ - powered by Qualtrics.

Answer

Answers to dozens of questions can be found on the Qualtrics FAQs page.

How do I get a user account for BlueQ?

All Creighton persons with an active netID may access BlueQ.  Go to BlueQ.creighton.edu and login with your netID and Blue password.

What do I use to log into BlueQ?
Login with your netID and Blue password at BlueQ.

What browsers are compatible with BlueQ?
Survey creators and participants are recommended to use the latest version of their browser of choice. The web browsers officially supported by Qualtrics are:

• Apple Safari
• Google Chrome
• Microsoft Edge (Chromium Version)
• Mozilla Firefox.

For more information visit the Qualtrics Browser Compatibility article. 

How do I get help learning/using BlueQ?

1. There are Help links available throughout the BlueQ application.
2. The vendor has very good information available on their Qualtrics Helps/Tutorials site. (requires you to login to Qualtircs)

Can I import a survey that I have in Word or text file format? 

With all the hidden codes inside a Word file, it really is not an option for importing an existing survey into BlueQ.  It is possible to import a text file (.txt extension), but it has to be formatted very carefully. Generally, if you are creating surveys yourself or bringing a survey in from another survey platform, it is quicker and easier to simply recreate it in the new BlueQ.  But if you still want to pursue importing a text file, check these Qualtrics Tutorials. (requires you to login to Qualtrics)

How do I create a survey?
Once you login to BlueQ successfully, click on the Create a new project or click Create project if you are looking at your list of projects. There are three options available:

• From scratch
• Guided projects
• Project templates
• COVID-19 projects
• Academic project templates

Most users will likely elect From scratch, but for more details on the steps for any of these options, check out these Qualtrics Tutorials. (requires you to login to Qualtrics)

What question types are available?

Multiple Choice, Text Entry, Text / Graphic, Matrix Table, Slider, Form Field, Rank Order, Side by Side, NPS Net Promoter Score®, Timing, Graphic Slider, Constant Sum, File Upload, Pick, Group, and Rank, Drill Down, Signature, Heat Map, Hot Spot, Meta Info, Captcha Verification, Highlight.

 Check out this Qualtrics Tutorial for more information. (requires you to login to Qualtrics)

How do I create a question/item?
You may add, copy or delete a question/item while on the Edit Survey tab.

• To add: click the blue + Add new question button.
• To copy: click the blue Import from library button.
• To delete: click the item to activate it and then click the red “-“ on the far right of the item box OR click the three dots in the top right of the question item and choose Delete.

How do I edit a question/item or a choice?
To edit a survey, go to the desired survey and click the Edit Survey tab. To edit: click the item to activate it and type in the desired changes. When you click the question/item, you have at least four main tools with which to make edits (tabs in the Edit window).  When you click an option, click the blue drop-down arrow to see the tools available for that option.

What logic, branching and randomization options are available?
In BlueQ, you can add logic to determine conditions for displaying a question, conditions for skipping questions and the ability to randomize the order of choices. To find out about these options and more, check these Qualtrics Tutorials. (requires you to login to Qualtrics)

How do I change the look and feel of my survey?
Creighton BlueQ users may select from several themes for the basic look of their survey. In addition, users can elect which buttons display, whether there’s a progress bar or not, change the font and colors for a survey, add a header or footer, or even change the CSS.  Click Look and feel to update these options for your survey.

Check out these Qualtrics Tutorials (requires you to login to Qualtrics) to get the information you need.

Can I preview my survey while building it?
There are a couple ways to preview your survey.  If you are on the Projects page, click the three dots to the right of the survey you would like to preview.  Or if you are in the Edit Survey tab, click the Preview option in the top right of the window. Both options will open the survey in a new browser tab/window. The preview page will show both a larger computer version display and a smaller mobile device display.  

Check out the Preview Survey page for more information.

How can I test my survey?
When you preview a survey, you may also take the survey as if you were a respondent. This gives you the full experience and the opportunity to test logic, order, page breaks and the look of the survey. In addition, you can generate test results. Click Preview in the top right of your survey window.

Check out the Testing & Editing Active Surveys page for more information.

Can I share a survey or collaborate with another user on a survey?
You may allow others using BlueQ to collaborate with you on a survey. The option to collaborate is in the three dots menu of the Projects window. There are several options for collaborators and permission levels. Check out these Qualtrics Tutorials for all the details. (requires you to login to Qualtrics)

How do I open (e.g. activate) a survey?
When you are satisfied your survey is ready to share, you may open or activate it and begin collecting responses/data. Begin by clicking Publish in the top right of the edit survey window. Click the Distributions tab and click Resume response collection to activate the survey. From there, choose how you want to distribute your survey. 

How do I distribute a survey?
The two main distribution options are:

• Anonymous link – provides a basic link to your survey; anyone with access to this link may take/submit the survey
  • Select the Distribute Survey tab.
  • Click Survey Link in the grey menu bar.
  • If you survey is not yet activated, click the Resume response collection. 
  • Highlight the link that appears and copy/paste it into an email or web site.
• Emails– individual participants are contacted within BlueQ, allowing for customized invitations, survey completion tracking, reminders and reducing fraud and survey abuse.
  • Select the Distributions tab.
  • Click Emails in the left menu.
  • Select to whom you will send the survey.
  • Select when to send your survey.
  • Create a message, including From, Reply-to, Subject, and Message text.
  • Be sure to review ALL the options and instructions which are available in the Email Survey Invitations tutorial.

For additional distribution options, check the Distributions page.

Which mobile devices are supported for surveys?
Qualtrics supports iOS, Android and Windows phone systems and the major brands of tablets.  However, a few question types may require special attention to facilitate their formatting on mobile devices.  Find out more in these Qualtrics On Demand Tutorials. (requires you to login to Qualtrics)

Can I edit an active survey?
It is possible, but not recommended, to make edits to your survey after it is activated. You may make simple edits such as correcting typos or setting look/feel options. You should NOT expect to make changes that affect how data is stored, such as changing a question type, deleting a question or choice, or rearranging choices.  For more information, check out these Qualtrics On Demand Tutorials. (requires you to login to Qualtrics)

How do I close a survey?
To close or prevent respondents from accessing the survey, go to the Distributions tab and click the Pause response collection button.

Can I close a survey after "n" respondents submit?
You may create a quota to track how many respondents meet a condition in a survey. The basic steps are:

1. Create your Quota and give it a name.
2. Set a Quota limit.
3. Create the conditions for incrementing your Quota.
4. Specify what action should take place once your Quota has been filled.

Check out this Quotas page for specific details.

How do I view a survey report?
Click the Results tab to access options for analyzing data. You can get a quick canned report of basic graphs and tables, which can be filtered and shared:

1. Select the Reports tab.
2. Click the Create Report button.
3. You may analyze and edit the report online.
4. You may also share or download the report.

Can I share a survey report?
Yes – you have a two options for sharing a report created in BlueQ. You can publish your report to the web and share the URL/link publicly. Or you may collaborate on the reports for a given survey and share it with another others using BlueQ. Check these Qualtrics Tutorials for more details. (requires you to login to Qualtrics)

How do I export my data?
If you prefer to analyze the data outside of BlueQ, you may elect to export your data.

1. Select the Data & Analysis tab.
2. Click the Export & Import button.
3. Click Export Data...
4. In the Download a data table window, select the File Format you prefer.
5. Optionally, set other parameters as well (the default is Download all fields).
6. Click the Download button.

The data remains inside BlueQ, but you now have a copy to view/process as you wish.

How do I export my data with alpha responses instead of coded values?
If you wish to have original survey alpha responses instead of coded values:

1. Select the Reporting tab.
2. Click Download Data.
3. In the main window, select the File Format you prefer.
4. In the Numeric responses or choice text area, select Use numeric values.
5. Optionally, set other parameters as well (the default is Download all fields).
6. Click the Download button.