Body
End State / Outcome
- Cleared incorrect password when printing to Canon Devices.
How to Steps
1. Click the Start Menu.
2. Click the Pharos folder.
3. Click the Pharos Popup Client Configuration.
4. Click Clear Saved Answers Now
5. A message will show that the Last Saved Answers were reset.
6. Click Ok.
7. Click Ok to close the Pharos Popup Client Configurator.
8. Try to print again and the screen will prompt to enter credentials in.
If this article did not help, please review the Related Articles in the right hand column or select the Related Services / Offerings and choose Report an Issue or Problem to open a ticket with the myIT Service Desk.