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How to Steps
Safari 8.0+ (Mac) - Clearing Cache and Cookies
- Click Safari in the upper left-hand side of your screen. In the menu that appears, click Preferences.
- In the window that appears, click the Privacy tab. Click Remove All Website Data....
- Click Remove Now in the pop-up window that appears.
Firefox
- From the History menu, select Clear Recent History. BOILER START If the menu bar is hidden, press Alt to make it visible.
BOILER END
- From the Time range to clear: drop-down menu, select the desired range; to clear your entire cache, select Everything.
- Next to Detail, click the down arrow to choose which elements of the history to clear; to clear your entire cache, select all items.
- Click Clear Now.
- Exit/quit all browser windows and re-open the browser.
Chrome
- In the browser bar, enter: chrome://settings/clearBrowserData
- Select the following:
- Browsing history
- Download history
- Cookies and other site and plug-in data
- Cached images and files
- From the Obliterate the following items from: drop-down menu, you can choose the period of time for which you want to clear cached information. To clear your entire cache, select the beginning of time.
- Click Clear browsing data.
- Exit/quit all browser windows and re-open the browser.
Internet Explorer 9 and higher
- Select Tools (via the Gear Icon) > Safety > Delete browsing history.... BOILER START If the menu bar is hidden, press Alt to make it visible.
BOILER END
- Deselect Preserve Favorites website data, and select:
- Temporary Internet files or Temporary Internet files and website files
- Cookies or Cookies and website data
- History
- Click Delete. You will see a confirmation at the bottom of the window when the process is complete.
- Exit/quit all browser windows and re-open the browser.
Microsoft Edge
- Select Settings and more > Settings > Privacy, search, and services.
- Under Clear browsing data, select Choose what to clear.
- Choose a time range from the Time range drop-down menu.
- Choose the types of data you want to clear. For example, you may want to remove browsing history and cookies but keep passwords and form fill data.
- Select Clear now.
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