Body
Common Signs or Symptoms:
In Panopto, the screen typically appears to show only snow.
Troubleshooting Steps:
- Go to the IP address or host name of the SMP in a web browser.
- Click Scheduled Events at the top
- Click Schedule Settings
- In the space beside Registration Key input the key: 71bb886de34a73952a56da9063b85d3d
- All SMPs have the same key
- Press Save
After these steps the image should be restored in Panopto.
If this article did not help, please review the Related Articles in the right hand column or select the Related Services / Offerings and choose Report an Issue or Problem to open a ticket with the myIT Service Desk.