Body
Prerequisites / Minimum Requirements
- Creighton Owned Computer
- StudentSecure
- Office 365
End State / Outcome
- Print restricted documents with correct text.
How to Steps
When printing a document, the text appears as random symbols.
- Check to ensure the document does not contain any special fonts (see attached document for full list of supported fonts).
- Remove any unsupported fonts if present.
- Check to see if document is encrypted or secured (i.e., Adobe Docusign, Government Forms, Password Protected Files)
- Open secured document and print using StudentSecure.
- Badge in to the printer and release print from your queue.
If this article did not help, please review the Related Articles in the right hand column or select the Related Services / Offerings and choose Report an Issue or Problem to open a ticket with the myIT Service Desk.