Telephony, including voice/VoIP, teleconferencing, and web conferencing hosted either in cloud or on-premises. Includes Teams and Zoom.

Articles (31)

Abbreviated Dialing Between Omaha and Phoenix

Instructions on using abbreviated dialing codes to dial phone extensions between the Phoenix and Omaha campuses (e.g. your desk phone).

Adding Creighton email to Microsoft Outlook on an Android phone

Step-by-step instructions for setting up the mobile Microsoft Outlook application on an Android phone.

Changing Your Webex Audio or Video Settings

This article provides information on setting up or changing your audio and video settings in Webex Calling

Checking Basic Auth for Mail App on iOS Device

Checking Basic Auth for Mail.App on iOS device.

Choosing Audio in Zoom

How to select your audio in Zoom.

Cisco Jabber - What Is It Used For?

Jabber service allows you to work outside the office while simultaneously unifying your communications with your colleagues.

Clean Uninstall of Jabber

How to fully uninstall Cisco Jabber from your Mac device.

Connecting iPhone (IOS) to Email Using the Outlook App

Connect your iPhone (IOS) to email using the Outlook App.

Finding My Zoom Recording on a Mac

How do I find my Zoom recording on a Mac.

Forward All Calls to Another Number or Voicemail

This article provides instructions for forwarding all your calls to another number or voicemail.

Forwarding Calls Using WebEx Calling

This article provides clear instructions on how to forward a call using WebEx Calling.

Highlander 75 Space Information

Description of Creighton’s Highlander space, otherwise known as Seventy Five North, located 2112 N 30th St Suite 101, Omaha, NE 68111

How Do I Find My Recordings in Zoom

How Do I Find My Recording Windows in Zoom

How to find the MAC address of a Cisco 8800-series IP phone

How to find the MAC address of a Cisco 800-series IP phone

Jabra headset not picking up phone remotely

Jabra headset not picking up phone remotely.

Joining a Zoom Meeting or a Webinar

How to join a Zoom meeting or webinar.

Joining Zoom on an IOS Device

Joining Zoom Join on IOS Device

Joining Zoom on Android Device

Joining Zoom on Android Device

Placing a Call with WebEx Calling

This article provides the steps for you to make a calling using WebEx Calling.

Setting up Cisco 8845 four 4 Digit Dialing & Phone Logs on CHIAcademic Network at CHI Locations

Enable 4 Digit Dialing to Creighton & Phone Logs for Creighton 8845 Phones at CHI Locations

Share your Screen in Zoom

How to share your screen in Zoom.

Starting a WebEx Conference Call

This article provides the steps for starting a conference call using WebEx.

Testing and Joining My Computer Device Audio in Zoom

Testing and Joining My Computer/Device Audio in Zoom

Transferring or Holding a WebEx Call

This article provides the steps for transferring or holding a WebEx call.

Troubleshooting Zoom White Screen

Troubleshooting Zoom White Screen.

Using Cisco 7941-7961 Phones and Voicemail

This article provides a quick guide to use a Cisco 7941 or 7961 phone. Attached file provides a printable version to be used at your desk.

Viewing Videos in Zoom

When joined into a Zoom meeting from the web client, you can view one participant's video in Active Speaker view or if the host spotlights a video.

What should I expect when our building is transitioned to Webex Calling?

This article provides a list of expectations for those transitioning to WebEx Calling.

Zoom Request Remote Control

Zoom Request Remote Control

Accessing Cisco Phone Mailbox Remotely

The article describes how to access your campus voicemail box from off campus.

CHI Academic Network Cisco 7945 Phone Fix

This article explains how to fix call logs not being updated and allow 4 digits dialing from all CHIAcademic locations.