How to Steps
Changing / Setting Your Password
To change your Blue Password:
- Go to ami.creighton.edu
- At the AMI login screen click the Forgot BLUE Password link.
- Enter your NetID (abc12345).
- Click Search.
- Select the method you would like to use to verify your identity. (Personal email / text or security questions.) Note: You must have previously set up your mobile device to use the text option.
- On the verification Step #2 screen, check to see that your method of verification is correct and click Continue.
- Retrieve your verification code from your personal email or mobile device and enter it in the Code text box..
- Click Validate.
- In Verification Step #4, you will receive confirmation that your code was correct.
- Click Continue.
- You will be presented with the Change/Set Blue Password screen.
- Review the password rules and enter a new password in the New Blue Password box.
- As you enter your new Blue Password, an indicator will signify the password strength.
- Re enter your new password and click Change/Set Blue Password. Note: The full password requirements are listed to assist you.
- A message will display to when your password is successfully updated.
- Click Continue to complete your password change.
If this article did not help, please review the Related Articles in the right hand column or select the Related Services / Offerings and choose Report an Issue or Problem to open a ticket with the myIT Service Desk.