Email Account Migration for MAC

Summary

Instructions for moving email from old to new accounts in Outlook for MAC.

Body

End State / Outcome

  • After completing this process, your email content from the old Creighton email account will be successfully migrated into your primary email account. Only emails (not folders) are moved. The old account will be removed from Outlook once migration is complete.

How to Steps

​​​​​​​Add the Old Account

  1. Open Outlook on your Mac.

  2. In the top menu bar, click Outlook → Preferences.

  3. Select Accounts.

  4. Click the + button in the bottom-left corner and choose New Account.

  5. Sign in. The account will now appear beneath your primary account in the left column.

Migrate Emails

  1. In your primary account, create any folders you need for organizing migrated messages.

  2. Drag and drop emails from the old account into the new folders in your primary account.

    • Note: Outlook for Mac does not support moving entire folders—emails only.

Remove the Old Account

  1. Return to Outlook → Preferences → Accounts.

  2. Select the old account.

  3. Click the button in the bottom-left corner to remove it.

     

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Details

Details

Article ID: 223
Created
Tue 11/7/23 10:32 AM
Modified
Mon 11/17/25 11:37 AM

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Instructions for moving email from old to new accounts in Outlook for Apple, PC, and OWA.