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Communication and Collaboration
Email and Collaborative Services
Outlook Account Migration PC & MAC
Outlook Account Migration PC & MAC
Tags
Outlook
Email
Account
OWA
End State / Outcome
Successfully moved email from one account to another in Outlook.
How to Steps
On an Apple Device:
Open Outlook: Launch the Outlook application on your Mac
.
Access Preferences: Click
Outlook
in the menu bar at the top of the screen, and then select
Preferences
from the drop-down menu
.
In the Preferences window: click on the
Accounts
icon. Then, click on the
+
button at the bottom left corner to add a New Account
.
Your new account will now appear in the left-hand column beneath your primary account.
You can now move emails (NOT folders) into your primary account by creating new folders in your primary account and dragging emails into them from your old account.
Once you have completed the migration of data
:
In the
Preferences window
: click the
Accounts
icon.
Highlight the account to be removed, then click the
-
button at the bottom left corner to remove the account.
O
n an Apple device:
Open Outlook: Launch the
Outlook
application on your Mac
.
Access Preferences: Click
Outlook
in the menu bar at the top of the screen, and then select
Preferences
from the drop-down menu
.
In the
Preferences
window: click the
Accounts
icon. Then, click the
+
button at the bottom left corner to add a
New Account
.
Your new account will now appear in the left-hand column beneath your primary account.
You can now move emails (NOT folders) into your primary account by creating new folders in your primary account and dragging emails into them from your old account.
Once you have completed the migration of data:
In the Preferences window: click the
Accounts
icon.
Highlight the account to be removed, then click on the
-
button at the bottom left corner to remove the account.
On a PC:
Open Outlook: Launch the Outlook application on your PC.
To add a new account: Click
File
in the menu bar at the top left of the screen, and then select
+ Add Account
on the Account Information screen
.
Outlook will generate a pop up asking for the email address of the new account. Enter the email address of the account you wish to add to Outlook.
Select
Microsoft 365
from the
Advanced Settings
pop up.
Enter your Creighton password for the account shown on the configuration pop up and click
Connect
.
On the pop up option to
Stay signed in to all your apps
select
NO
,
sign into this app only
. (You do not want the secondary account to supersede your primary Microsoft account).
Click
Done
on the notification that the account was successfully added.
Restart Outlook to connect to the new account and gain access to the new mailbox.
Your new account will now appear in the left-hand column beneath your primary account.
You can now move emails (NOT folders) into your primary account by creating new folders in your primary account and dragging emails into them from your old account.
Once you have completed the migration of data:
To remove an account: Click
File
in the menu bar at the top left of the screen and then, on the Account Information screen, select
Account Settings
and on the drop down, menu select
Add and remove Accounts…
.
Highlight the account to be removed, then click the
X Remove
button to remove the account.
In Office for the Web (OWA):
Outlook for the web does
not
provide a built-in feature to merge two accounts directly. Each Outlook account is associated with a unique email address. They are treated as separate entities and do not allow for the transfer of emails between them.
Use an email client software like Microsoft Outlook for Mac or a PC computer to add both accounts and manage them in a single interface. This allows you to access and manage multiple accounts simultaneously.
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Details
Article ID:
45
Created
Wed 10/11/23 9:41 AM
Modified
Wed 11/15/23 4:18 PM
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Check out this article I found in the Client Portal knowledge base.<br /><br /><a href="https://myservices.creighton.edu/TDClient/32/Portal/KB/ArticleDet?ID=45">https://myservices.creighton.edu/TDClient/32/Portal/KB/ArticleDet?ID=45</a><br /><br />Outlook Account Migration PC & MAC<br /><br />Instructions for moving email from old to new accounts in Outlook for Apple, PC, and OWA.