How to Install the Microsoft Multi-Factor Authentication App

Summary

This document provides an overview of installing the Microsoft Authenticator App. You can use the Microsoft Authenticator app to receive notifications on your smartphone or tablet to verify your identity when prompted for Multifactor Authentication (MFA).

Body

How to Steps

  1. Download and install the Microsoft Authenticator app.
  • Visit the Apple app store or Google play store on your device and install the Microsoft Authenticator app.
  • Alternatively, you can visit aka.ms/authapp and download the Microsoft Authenticator app.
  1.  Add your account to the app.
  • On your desktop, visit https://aka.ms/mysecurityinfo.
  • Select Add Method > Authenticator app.
  • Follow the wizard experience to setup the app.
  • Scan the QR Code in the app and test the push notification flow as part of this experience.
  1.  Add a backup authentication method - To ensure that you can always authenticate, add a backup authentication method.
    •  Visit https://aka.ms/mysecurityinfo.
    • Select Add Method > Phone.
    • Enter your text capable phone number.
    • Select Text me a code.
    • Follow the wizard experience to setup the backup method.
  2. Change default sign-in settings to the Authenticator app - To ensure that you are prompted to sign-in using push notifications:

Congratulations! You are now setup with the Microsoft Authenticator app and can receive push notifications for multifactor authentication verification.

 
If this article did not help, please review the Related Articles in the right hand column or select the Related Services / Offerings and choose Report an Issue or Problem to open a ticket with the myIT Service Desk.

Details

Details

Article ID: 284
Created
Tue 11/7/23 10:32 AM
Modified
Fri 11/8/24 9:50 AM

Related Articles

Related Articles (1)

As part of Creighton's ongoing commitment to provide our students, faculty, staff and alumni the tools needed lockto work efficiently and safely, we have implemented a new feature for all Office 365 accounts: Multi-Factor Authentication (MFA for short).