Body
Summary
This article details the difference between the two Zoom licenses offered at Creighton, including who has which license, and how to request a different license than you currently have.
Scope
This article's intended audience is faculty, staff, and students. Covered here are the two Zoom licenses available at Creighton and their limitations. Also included here are resources for alternative telecommunication options.
Purpose
The purpose of this article is to inform University constituents about Zoom licenses.
Guidelines or Steps
- There are currently two types of Zoom licenses here at Creighton, Zoom Meetings and Zoom Meetings Basic. Zoom Meetings has time limit of 30 hours where Zoom Meetings Basic has a time limit of 40 minutes. This is the main difference between the two accounts
| Zoom meeting capabilities |
User assigned a paid Zoom meetings license |
User assigned Zoom Meetings Basic |
|
| Join other users’ Zoom meetings |
Enabled |
Enabled |
|
| Schedule or host a meeting |
Enabled |
Enabled |
|
| Maximum meeting length |
30 hours |
40 minutes |
|
- Faculty and staff automatically have the upgraded license.
- If you are a faculty or staff member and are experiencing a 40-minute time limit, please be sure you are signed into your Creighton account by using Single Sign On (SSO). Note: Do not enter an email address and password on the Zoom Workplace application to access your Creighton Zoom account.
- In order for students to request an upgraded account, a form must be submitted below. This will begin the process of getting approval from your faculty or staff sponsor to be granted the upgraded Zoom account.
- Before requesting an upgraded Zoom account, please ensure Microsoft Teams will not meet your needs.
- Once your request is approved, please allow 30 minutes for the information to sync from Active Directory to Zoom.
- Request Form - Zoom Account Upgrade
- Information included on form:
- Faculty/Staff sponsor for approval in work flow
- For how long the upgraded license is needed
- Could Teams handle video conferencing needs
- Once the form is submitted and access is approved by faculty or staff sponsor, the student will have the upgraded license until the requested date on the form.
Updates to user licensing and assignments: June-August 2024
Microsoft Teams - Preferred Telecommunication Method
Teams is the preferred telecommunication method and is recommended by the Department of Information Technology. Below are some articles about using Microsoft Teams, including the different types of Teams meetings that exist. All faculty, staff, and students have Microsoft Teams licenses and do not need to make a request for access to Teams.