Changing Your Password in AMI

End State / Outcome

  • Password reset in AMI

How to Steps

 

To change your Blue Password:

  •    Go to ami.creighton.edu
  •    At the AMI login screen click the Forgot BLUE Password link.

 

 

  •    Enter your NetID (abc12345)
  •   Next click Search.

  •    Next select the method you would like to use to verify your identity. (Personal email / text or security questions.)
  •    Note: You must have previously set up your mobile device to use the text option. 


Graphical user interface, text, application

Description automatically generated

  •   On the verification Step #2 screen, check to see that your method of verification is correct and click Continue.
 

 

 

 

 

  •   Retrieve your verification code from your personal email or mobile device and enter it in the Code text box.
  •    Click Validate.

 

 

  •    In Verification Step #4, you will receive confirmation that your code was correct.
  • Next click Continue.

 

 

  •   Next you will be presented with the Change/Set Blue Password screen.
  •   Review the password rules and enter a new password in the New Blue Password box.
  •   As you enter your new Blue Password, an indicator will signify the password strength.
  •   Re-enter your new password and click Change/Set Blue Password.

Note: The full password requirements are listed to assist you.

  •    A message will display to when your password is successfully updated.
  •    Click Continue to complete your password change.