Prerequisites / Minimum Requirements
- unable to log in office product
- all 5 of your licenses are used
End State / Outcome
- Able to log into office with 1 of the 5 licenses
How to Steps
Instructions for deactivating one of your five licenses from a computer to be able to add a license to another computer.
1. Navigate to https://portal.office.com/Account/#home
2. Log in with netid@creighton.edu and blue password.
3. From the Office apps & devices tile, select View apps and devices.
4. Under Apps & devices, select the down arrow next to Devices to view the devices where Office is installed.
5. Select Sign out next to the device.
*Note: It can take up to 72 hours for Office to detect that you signed out remotely.
Further Resources: https://support.office.com/en-us/article/deactivate-an-office-365-install-767e3560-96ed-4b1c-806d-2fe01c529b1b