Account Password Reset

Prerequisites / Minimum Requirements

  • Blue Account

End State / Outcome

  • Password reset

How to Steps

If an account password has expired, follow the steps below to reactivate the account in AMI.

Step 1: Go to http://ami.creighton.edu.
Step 2:
If you have not  already used AMI, select Activate account, otherwise move to step 3.

  • Enter NetID as your Username and click Activate.
  • Select the appropriate authentication method. If the you do not have  authentication methods listed, then please create a service ticket.
  • When verification code is sent to you, enter the verification code and click Validate.
  • AMI will ask you to update your personal information. Once completed click Continue.
  • You will then be asked to reset your password. Enter new password, confirm the password, and click Changes/Set Blue Password.
  • It will take about a minute for your account to activate with new password.

Step 3: Select Forget Blue Password.
Step 4: Enter your NetID as Username and click Search.
Step 4: Select the appropriate authentication method.
Step 5: When the verification code is sent to you, enter the verification code and click Validate.

  • Next  select Continue.
  • Enter your new password and confirm and click Changes/Set Blue Password.
  • It will take about a minute for your account to activate with the new password.

 

If this article did not help, please review the Related Articles in the right hand column or select the Related Services / Offerings and choose Report an Issue or Problem to open a ticket with the myIT Service Desk.

 

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Details

Article ID: 15
Created
Wed 9/13/23 1:42 PM
Modified
Wed 6/5/24 10:23 AM

Related Articles (2)

This article identifies ways to increase the strength of your Blue Password.
This article provides steps to update your profile in AMI, including changing your password.