Prerequisites / Minimum Requirements
- Current keychain password does not work or continuous prompts
End State / Outcome
- No more Keychain prompts and a current Keychain Password
How to Steps
Reset or Completely Delete Keychain - MAC
These are the steps to completely remove and fix any users Keychain.
1. Open Keychain Access
2. Go up to the top left of the screen and select Keychain Access then Preferences.
3. Select Reset My Default Keychain and type in your most up-to-date password, this will now be your permanent Keychain Password.
![](https://myservices.creighton.edu/TDPortal/Images/Viewer?fileName=8e4b9947-af92-4e4c-b376-0b4b847fd59a.png&beidInt=2)
To remove the Keychain completely (if the reset DID NOT work)
1. Go to Finder>Go>Computer>Macintosh HD>Users>Username>Library.
2. Move the Keychains folder to the trash. (If the Library folder is not displayed in the Users folder right click anywhere in the Users window and select Show View Options and check the Show Library Folder box).