How to Steps
Testing and Joining My Computer/Device Audio in Zoom
To test before a meeting:
1. Login to the Zoom client.
2. Click your profile picture then click Settings.
3. Click the Audio tab.
When Joining a Meeting:
When joining a meeting, if you haven't selected to always join audio by computer, a prompt will appear.
1. To test your speaker and microphone, click Test Computer Mic & Speakers.
2. This will open your audio settings.
During a Meeting:
You can access your audio settings and test your audio when you are already in a meeting.
1. In the meeting controls, click the arrow next to Mute/Unmute.
2. Click Audio Options.
3.
This will open your audio settings.
Testing your Speaker:
1. Click Test Speaker to play a sound.
2. If you cannot hear it, select a different speaker from the menu or adjust the Volume.
Testing your Microphone
1. In the microphone section, you will see the green Input Level bar move when Zoom is picking up audio.
2. Click Test Mic to test your microphone.
3. Your audio will start recording. Click Recording when you are done, and it will play back. You can select another microphone from the menu or adjust the input level.
4. Check Automatically adjust microphone settings if you want Zoom to adjust the input volume automatically.
Audio Settings
· Automatically adjust microphone: Automatically adjust your microphone input volume based on the sound that Zoom is picking up.
· Automatically join audio by computer when joining a meeting: Join the computer audio automatically, instead of being prompted on how you want to join the audio each time.
· Always mute microphone when joining a meeting: Always mute your microphone when joining a meeting. You will be able to unmute yourself.
· Do not prompt for joining audio when I join a meeting using 3rd party audio: This option turns off the join audio prompt when joining a meeting, if the meeting has 3rd party audio enabled. Read more about 3rd party audio.
· Enable stereo: Send stereo audio if supported by your microphone. Read more about this setting.
· Allow option for original sound from microphone in meeting: This allows you to send original sound from your microphone, without applying Zoom's audio-enhancing features. Read more about this setting.
Note: If you are on on Mac OS 10.14 Mojave and are still having difficulty accessing the microphone, check your operating system permissions to confirm that Zoom has access to the microphone. See Using the Zoom Client and Zoom Rooms with Mac OS 10.14 Mojave for more information.
FAQ:
My audio and video keep breaking up while I'm using Zoom. How do I improve my audio and video experience in Zoom?
Zoom recommends using a hard wired internet connection instead of wireless for the best Zoom experience. If possible, plug in your ethernet cable to improve the quality of the audio and video in Zoom.