End State / Outcome
- Identify if your Zoom license status
How to Steps
All faculty and staff at Creighton University are able to obtain pro Zoom licenses. These licenses are given out when you log into Creighton.zoom.us and expire if a user hasn't hosted a meeting in 120 days. If you are a faculty and/or staff member and you realize that you no longer have a pro license and require one there is a quick solution.
1. Open your web browser, i.e. Chrome, Safari, Edge, and go to https://creighton.zoom.us.
2. Click the log in icon in the upper right hand corner.
3. Log in with your NetID (Make sure you see the Creighton University logo).
4. Once you are logged in, click your image or initials in the upper hand hand corner. A drop down will appear and will show you that you have a licensed account.
5. If after completing these steps, you do not see Licensed below your initials or picture, please select the blue Upgrade Zoom Account button on the right, to open a ticket with the myIT Service desk.