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Users who upgrade a Mac to macOS 27 may experience issues printing with Pharos, including receiving the error message"The printer software is not compatible." This occurs because macOS 27 no longer installs Rosetta by default, which is required for certain Pharos components to run. Installing Rosetta restores Pharos functionality and allows users to print normally again. For additional information and vendor documentation, see the Pharos Knowledge Base article linked in the References section.

Permission settings are required to be set by the user for Remote Control to work. This is true of any remote control program and not specific to Ivanti products. This document shows the steps required after agent installation.

This article demonstrates how to request admin rights on a Mac in JAMF.

Certain Apple M-series MacBooks may experience issues connecting to DFS network shares or network printers due to iCloud Private Relay being enabled. Disabling Private Relay resolves the connectivity issue.

Microsoft Power BI does not have a native application for Mac OS.

Explains an end user how to locate a MAC address if a technician needs it for troubleshooting.

This article outlines the steps to connect to the CUWireless network on a MacBook using the built-in Wi-Fi functionality.

MacOS 802.1x Certificate popup and how to proceed