- Knowledge Base
- End User Computing
- Desktop and Mobile Device Support
Explains the basic troubleshooting steps to take when a Creighton computer is slow or not working correctly. It covers restarting the device, ensuring it is plugged into wall power, running Dell Command Update, Windows Update, and the Security Scan.
- Knowledge Base
- Academic Technologies
- Academic Technologies and Support
Outlines the Student Service Desk troubleshooting process for Respondus LockDown Browser, including reinstalling the application and escalating unresolved issues to the CFE team.