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Users who upgrade a Mac to macOS 27 may experience issues printing with Pharos, including receiving the error message"The printer software is not compatible." This occurs because macOS 27 no longer installs Rosetta by default, which is required for certain Pharos components to run. Installing Rosetta restores Pharos functionality and allows users to print normally again. For additional information and vendor documentation, see the Pharos Knowledge Base article linked in the References section.

Use Windows search feature to find Pharos Popup Client Configuration and clear saved answers.

Certain Apple M-series MacBooks may experience issues connecting to DFS network shares or network printers due to iCloud Private Relay being enabled. Disabling Private Relay resolves the connectivity issue.

How to reset the Windows 10/11 Canon Pharos password.