Resetting a Canon Pharos Password on a Mac

Tags Printer Canon

How to Steps

This process with clear an incorrect password when printing to Canon Devices from a Mac.
  1. Click Finder.
  2. Click Go.
  3. Click Computer.
  4. Double Click Macintosh HD drive.
  5. Double Click Library folder.
  6. Double Click Application Support folder.
  7. Double Click Pharos folder.
  8. Double Click PopupConfiguration icon.
  9. Click Clear Saved Answers Now.
  10. Click OK.
  11. Click Cancel to close.
  12. The next time you print, it will prompt you to enter in your credentials.
 
If this article did not help, please review the Related Articles in the right hand column or select the Related Services / Offerings and choose Report an Issue or Problem to open a ticket with the myIT Service Desk.
Print Article

Details

Article ID: 103
Created
Thu 10/26/23 9:04 AM
Modified
Wed 10/16/24 10:30 AM

Related Articles (2)

This article is a quick guide for using the new Canon Multi-function Printer / Copier DX Model.
If I am having problems printing, what can I do, who can I call?