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Resolving Adobe Acrobat error stating "For the best experience, open this portfolio in Acrobat X or Adobe Reader X, or later," follow these steps to resolve the issue"
Sometimes when a user is trying to manipulate the resolution, despite their best efforts, they are unable to do so. This is a very easy FIRST troubleshooting step that techs can take to try and push the monitor to the correct resolution. By forcing the display adapter to recognize and display a lower and resolution, it allows for the user to then select the correct resolution.