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Fixing an Inaccurate Display Resolution (Windows)
Fixing an Inaccurate Display Resolution (Windows)
Tags
Monitor
display
resolution
How to Steps
Right click on the desktop and select the
Display Settings
drop down. The following screen will be displayed.
Select the desired display by actually clicking in (in this example we will use
Display 1
)
.
Scroll down and under
Related Settings
select
Advanced Display.
Take notice of the
Desktop Mode
vs. the
Active Signal Mode
, they may be different, causing the issue.
Click
Display Adapter Properties for Display 1
From this new window, click
List All Modes.
A list of valid modes will be listed.
Select a resolution that is lower than the desire resolution but still supported by the monitor, for this example, select
1280 by 720 (32 bit), 60 Hertz
.
The
List All Modes
window will close and then select
Apply
.
The selected display should now display in an undesired resolution with a pop-up window showing the message
Do You Want To Keep These Display Settings?
Select
Keep Changes
.
The selected display should now show an undesirable resolution.
Repeat Steps 7 & 8
, but this time,
Select the Desired Resolution
.
The resolution should now be the desired (ideal) resolution for that display.
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Check out this article I found in the Client Portal knowledge base.<br /><br /><a href="https://myservices.creighton.edu/TDClient/32/Portal/KB/ArticleDet?ID=436">https://myservices.creighton.edu/TDClient/32/Portal/KB/ArticleDet?ID=436</a><br /><br />Fixing an Inaccurate Display Resolution (Windows)<br /><br />Sometimes when a user is trying to manipulate the resolution, despite their best efforts, they are unable to do so. This is a very easy FIRST troubleshooting step that techs can take to try and push the monitor to the correct resolution. By forcing the display adapter to recognize and display a lower and resolution, it allows for the user to then select the correct resolution.