Prerequisites / Minimum Requirements
- End user is a faculty or staff of Creighton University.
- End user is using a CU owned device.
- Service request ticket includes end users name, netid and computer name for installation.
End State / Outcome
- Adobe Acrobat was purchased from Connection through CUBuyPlus.
- Service request is created in the ticketing system and purchase is confirmed in Asset Management System maintained by Technology Lifecycle Management team.
How to Steps
I need an Adobe Acrobat Pro License
Process of acquiring and installation of Adobe Acrobat Pro:
- Log in to the ticketing system to create a Service Request ticket to purchase Adobe Acrobat Pro license by Technology Lifecycle.
- Technology Lifecycle will purchase license then assign service request to the Mobile Action Center.
- Technology Lifecycle team will record the license.
- Mobile Action center will install software.
- Once software is installed, CSA Tech will post that the request service ticket has been resolved.
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