How to Steps
Google Chrome:
1. Click the three horizontal dots in the top right of the screen.
2. Click History.
3. Click the three horizontal bars in the top left and click clear browsing data.
4. Set the time range to all time and select only cookies and other site data and Cached images and files.
5. Click clear data.
Once this is done restart the browser, or the required tab.
Firefox
1. Click the three horizontal bars in the top right.
2. Click history.
3. Click clear recent history.
4. Set the time range to everything and make sure the only items selected are cookies and cache.
5. Click clear now.
6. Restart the browser.
If this article did not help, please review the Related Articles in the right hand column or select the Related Services / Offerings and choose Report an Issue or Problem to open a ticket with the myIT Service Desk.