Using the Company Portal Application

Summary

The Intune Company Portal is the app that lets you securely access resources such as Creighton provided software installations.  The app is preinstalled on all Windows OS Faculty/Staff devices. You must have a Creighton account to sign in to the app.  To be able to see available software, the device must be assigned directly to you in Intune or the device listed as a shared device.  This app and functionality is similar to the Self-Service application installed on Apple devices as well as the Ivanti Portal Manager Application.

Scope

  • All Creighton Fac/Staff Windows devices enrolled into Intune.

Purpose

  • Provides guidance on usage of the Company Portal Application

Guidelines or Steps

  • Open up the Company Portal App from the start menu.

Company Portal in Start menu

  • If prompted for a category choose one. This is a one time prompt.  Select shared for devices used by more then one individual.   Select Faculty or Staff device for single user devices.

Category choice

  • The application signs in automatically and displays recently published applications.  On the left side will be a menu.   The important items on the menu are Home, Apps, and Help & Support.

company potrtal menu

  • Clicking an application will open a menu with a choice to install.    Click Install to install the application.  Depending on the application, this could take several minutes.

application installation example

  • The devices tab will show other Intune managed devices the individual has signed in.  Most should only have one device.

  • The Help & Support page will show the IT central action center telephone number.  It will also provide a link to the myIT  portal.  This portal can be used to search knowledge bases, or open up incident (something is broke), or service request (I need something) tickets.