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How to free up Windows update if it is hung on stopping.

Explains an end user how to locate a MAC address if a technician needs it for troubleshooting.

This is a fast, alternative method to transferring the bookmarks from one system to another. Useful for when a user gets a refresh or will be utilizing a loaner system for an extended period of time.

This article provides steps on how to troubleshoot an issue with a PC not booting up, comes up to blue screen asking to choose keyboard layout or to continue with Windows Rollback.

How to reset the Windows 10/11 Canon Pharos password.

This article provides step-by-step instructions for connecting a Windows 10 or 11 PC to the CUWireless Wi-Fi network using your campus NetID credentials. Ideal for students, faculty, or staff setting up their device for the first time or reconnecting after a password change.

Using the Panopto Recorder on a Windows Computer

How to prevent your external monitors from going to sleep when closing your ThinkPad lid.

When Canon devices are first installed on Windows 10 computers via Landesk, the default driver assumes that the printer has only basic features. This document describes how to add the stapler (finisher) as a user-selectable option.

Windows – how to update login password while off campus